Privacy Policy

Privacy Policy

Effective Date: February 24, 2026

PixMatic ("we", "our", or "us") operates the website pixmatic.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile picture (if you sign in with Google). We use Firebase Authentication to manage your account securely.

Photos You Upload

When you upload a photo for AI transformation, we process it to generate your transformed image. Uploaded photos are stored temporarily in Firebase Cloud Storage and are associated with your account.

Usage Data

We collect information about how you use our service, including pages visited, features used, and interaction patterns. This helps us improve the user experience.

Payment Information

If you make a purchase, payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs payment data.

2. How We Use Your Information

• To provide and maintain the PixMatic service
• To process your photo transformations using AI
• To manage your account and provide customer support
• To process transactions and send related information
• To send you updates and marketing communications (with your consent)
• To monitor and analyze usage and trends to improve the service

3. Third-Party Services

We use the following third-party services:

• Google Firebase — Authentication, database, storage, and hosting
• Stripe — Payment processing
• Google Gemini / OpenAI — AI image generation
• Google Analytics (GA4) — Website analytics (with your consent)
• Microsoft Clarity — Session recordings and heatmaps (with your consent)

Each third-party service has its own privacy policy governing their use of your data.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner. We categorize cookies as:

• Essential cookies — Required for the service to function
• Analytics cookies — Help us understand how you use the site (GA4, Clarity)
• Marketing cookies — Used for targeted advertising (Meta Pixel, TikTok Pixel)

5. Data Retention

We retain your account information for as long as your account is active. Generated images are stored as long as you maintain your account. You can request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Export your data in a portable format

7. Children's Privacy

PixMatic is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, Firebase security rules, and App Check verification.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

PixMatic
CP 162, PO BUREAU-CHEF
Chambly, Quebec, J3L 4B3
Canada

Email: privacy@pixmatic.app